Downtown designs salon
Downtown Designs Aveda Salon & Spa Policies
Please be aware that a credit card number may be required to reserve your appointment in the future if you ever no show or cancel your appointment after 24 hour notice.
We understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 24 hours notice if you cancel your appointment. If 24 hours notice is not given, you will be charged 50% of your service fee. Missed appointments or “no shows” are subject to a charge in the amount of the full service.
Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.
Late or Missing Appointments
Due to scheduling commitments to other clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late.
Appointments Over 3 Hours
All packages, group appointments, bridal parites and service visits lasting three or more hours are subject to have a credit card number on file to hold.
Accepted Forms of Payment
We gladly aceept VISA, Mastercard, and American Express
We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.
What They Say
“I love the staff, the owner and my stylist! All very friendly and accommodating. The salon itself is beautifully decorated and always clean with a great selection of Aveda products. The stylists are knowledgeable and always do a great job.”
Come On In
Treat Yourself to a Relaxing Day at the Salon
Tuesday: 10am – 5pm
Wednesday: 10am – 5pm
Thursday: 10am – 5pm
Friday: 10am – 5pm
Saturday: 8am – 3pm